Greater Richmond Chapter
Senior Director of Learning and Development
Health Management Associates
José Cervantes is a husband, father, entrepreneur, coach, trainer, change leader, and impact maker. He completed his undergraduate studies at Virginia Tech where he earned a bachelor’s degree in Business Information Technology with concentrations in Decision Support Systems, Operations Management, and Leadership. He spent the first half of his professional career in IT and healthcare operations. After holding various leadership positions in these respective areas, he made a career shift to organizational and people development. He found a passion for training and coaching people to succeed in their current roles while developing and inspiring them to grow beyond. He collaborates with organizations to build a more engaged, creative, and skilled workforce. His experience in HR, operations, project management, IT, and analytics, coupled with 10+ years of professional coaching, uniquely positions him to take a strategic approach to learning and organizational development.
In addition to his corporate roles, José is a certified personal and executive coach, trainer, and speaker serving the United States, Caribbean, and South America with a holistic approach to helping people achieve life and professional goals. He proudly serves on the boards of multiple non-profits including the National Association of Latino Healthcare Executives and the Association for Talent Development. His professional credentials and certifications include ITIL Foundations, Lean Six Sigma Green Belt, Professional Scrum Master, Professional Scrum Product Owner, DDI Certified Instructor, Prosci Certified Change Practitioner and Trainer, DISC Behavioral Analyst and Trainer, and Certified Trainer partnered with Dr. John C. Maxwell’s, Maxwell Leadership. With all the professional success he has achieved, he finds greater significance in the titles best friend and husband to his wife Rachel, “papi” to his daughter Claudette and son Gabriel, “hijo” to his mom Ilse who he cares for, and friend to all he serves daily. His family lives by the purpose statement, “I’m a person of value, who values people, and adds value to them.”